How are Ampathe companions verified?

Four checks, all of which must pass before a companion is visible to anyone: government ID, a background check, training, and an interview with our team. The gate is enforced in code rather than by policy — a companion whose four steps are not all approved does not appear in the directory and cannot be called.

What training do companions get?

Training covers active listening, holding a boundary, recognising when someone needs more help than a conversation can give, and what to do about it. The emphasis is on knowing the edges of the role. A companion who tries to counsel you is doing the job wrong, and training is where we say so.

What happens if a companion behaves badly?

Report them — from the conversation, or by writing to info@claponn.com. Reports go to a human, and a companion can be suspended immediately while it is looked at. Behaviour that crosses the code of conduct, particularly anything romantic, sexual or exploitative, ends the account rather than earning a warning.

Can companions see my real identity?

No. A companion sees the display name you chose and whatever you decide to tell them during the conversation. They do not see your email, your phone number, your payment details or your other conversations. Identity verification runs one way — we verify companions, not you.

Safety and companion verification

You are going to tell a stranger something you have not told many people. The least we can do is be specific about who that stranger is, what we checked, and what happens when something goes wrong.

Last updated 8 September 2026

Every companion clears four checks

A companion cannot appear on Ampathe until all four of these are approved. Not three, not three and a promise — all four. The gate is enforced in the code that builds the directory rather than by a person remembering to check, which is the difference between a rule and a policy.

Identity. A government photo ID, checked against the name and details on the application. In India that is usually Aadhaar; for companions outside India it is the equivalent national ID or passport.
Background. A background check appropriate to the role, reviewed by our team before it counts as passed.
Training. Listening training, and the boundaries of the role, covered below.
Interview. A conversation with someone on our team. This is the step that catches what paperwork does not — whether a person is actually any good at listening, and whether they understand what they are not.

An application that stalls at any step stays invisible. There is no provisional status, no "verification pending" badge, and no way for a half-checked companion to take a conversation.

What companions are trained to do — and not do

The training is mostly about restraint. Listening well is a skill, and so is noticing the moment when listening is no longer the right thing to offer.

Active listening: reflecting back, asking rather than assuming, and staying with a difficult subject instead of steering away from it.
Sitting with silence. A person who has just said something hard does not need it filled.
Recognising when someone needs more than a conversation, and saying so plainly rather than trying to handle it.
Holding the boundary: no diagnosis, no advice dressed up as insight, nothing romantic or sexual, no moving the conversation off the platform.

A companion who counsels you is doing the job wrong

Companions do not diagnose, treat, counsel or give medical advice, and Ampathe is not a substitute for therapy or any other clinical care. If a companion offers you a diagnosis or tells you to change medication, that is a serious breach — report it. The difference is set out on our page on companionship versus therapy.

Non-romantic, non-sexual, and enforced

Ampathe is not a dating platform and is built so that it cannot drift into being one. Conversations are non-romantic and non-sexual — a rule that binds both people, not just the companion. A companion who initiates anything romantic or sexual loses their account; this is one of the few things with no warning step.

Companions are also instructed never to arrange to meet in person, and never to move a conversation to a personal number or another app. Both rules protect both people. The full set of rules is on the Ampathe code of conduct, and the reasoning behind the dating boundary is on why Ampathe is not a dating app.

What a companion can see about you

Verification runs one way. We verify companions; we do not ask you to prove who you are.

Your companion sees the display name you chose — by default a generated one like Quiet Fox — and nothing else.
They do not see your email address, phone number, payment details, wallet balance or your conversations with anyone else.
They cannot search for you, and there is no seeker profile for them to look at.

What we hold, and what we do not, is set out in full in the Ampathe privacy policy.

Reporting something

If a companion makes you uncomfortable, report them. You do not have to be certain, and you do not have to be able to explain why — "this felt wrong" is a complete report.

From a conversation, use the report control. Or write to info@claponn.com at any time.
Reports reach a person, not a queue that closes itself. A companion can be suspended immediately while it is reviewed, before any conclusion is reached.
You will not be charged for a conversation you had to leave because of someone’s behaviour. Tell us and we will put the money back.

What we cannot do

Being honest about the edges is part of being safe. Ampathe is not a crisis service. Companions are not crisis responders, they are not always online, and they cannot send help to your location.

If you are thinking about harming yourself or someone is in immediate danger, please call a crisis line instead. Tele-MANAS is free on 14416, staffed around the clock in about 20 Indian languages, and needs no account. For immediate physical danger, call 112.

FAQs

: Four checks, all of which must pass before a companion is visible to anyone: government ID, a background check, training, and an interview with our team. The gate is enforced in code rather than by policy — a companion whose four steps are not all approved does not appear in the directory and cannot be called.
: Training covers active listening, holding a boundary, recognising when someone needs more help than a conversation can give, and what to do about it. The emphasis is on knowing the edges of the role. A companion who tries to counsel you is doing the job wrong, and training is where we say so.
: Report them — from the conversation, or by writing to info@claponn.com. Reports go to a human, and a companion can be suspended immediately while it is looked at. Behaviour that crosses the code of conduct, particularly anything romantic, sexual or exploitative, ends the account rather than earning a warning.
: No. A companion sees the display name you chose and whatever you decide to tell them during the conversation. They do not see your email, your phone number, your payment details or your other conversations. Identity verification runs one way — we verify companions, not you.

If something here is unclear or looks wrong, tell us — that is a bug on a page like this one. Write to info@claponn.com, or use the Ampathe contact page.